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Downtown AutoGroup: You Are What Drives Us!
At Downtown AutoGroup (DAG), it's our people who power our success. Every day, our team is committed to delivering a world-class experience to our Guests, going beyond expectations to create something truly unforgettable.
In listening to our Guests, we’ve created The DAG Way, which empowers our Guests to do business with us in a way that is most convenient for them, and at the place that is most comfortable for them. Our amazing team knows that we’re not just selling cars—we’re crafting extraordinary moments. We build trust, loyalty, and lifetime relationships with every interaction.
Who Are We?
DAG is more than just an elite automotive group of 10 successful dealerships representing 12 brands in the GTA. With our newly-built Autoplex, we're revolutionizing the car-buying experience.
The new DAG Autoplex, which began operations in Fall 2021, is the boldest expression yet of DAG’s vision. The Autoplex is home to 7 of our 10 dealerships in one convenient downtown location.
The Autoplex breaks new ground as the first mixed-use development of its kind in North America, sharing its urban footprint with approximately 900 residential units as well as street-level retail and public space. Parking and Service departments have been located below ground to maintain a beautiful, pedestrian-friendly streetscape. The Autoplex allows us to continue serving the downtown community in a brand-new state of the art facility, conveniently located in the heart of Toronto at 77 E. Don Roadway, near Queen & Broadview
Founded by Shahin Alizadeh over 30 years ago, DAG has grown to a team of over 350 people across its sales, service, and administrative operations. As the group has grown from a single Toyota dealership in Downtown Toronto to its current form, the DAG management team has worked hard to understand the unique needs of our Guests and adapt to the ever- changing landscape.
Our mission is to create lifetime Guests through exceptional Guest Experience. We empower our Guests to shop and service their vehicles on their terms and consistently deliver high-quality experiences across sales, service, parts and administration.
Join Our Team: Sales, Service & Finance Careers
Sales
Members of our retail teams are the faces of our dealerships and the backbone of our operations. They champion our values and inspire our Guests every day. Join us in this high-energy role, and we will empower you with the tools you need to deliver our trademark customer service excellence, and excel in a deeply-rewarding career path.
Service
Our cutting-edge dealership service bays are home to our family of service advisors and skilled technicians. As an advisor, you will provide expert service information and recommendations to our guests, and as a technician, you will maintain, repair and customize hundreds of vehicles every month.
Financing
Our Financing teams help our Guests lease or finance their favourite cars every month. They're avid listeners who love engaging people, and thrive on providing solutions to unique situations. Select this path if you're good with numbers, and enjoy expert support and progressive career growth all the way to senior management.
DAG makes 3 commitments: to our Guests, to each other and to our community.
Commitment to our Guests
DAG is committed to providing an exceptional Guest Experience, converting Guests into lifetime DAG advocates. We believe that complete Guest satisfaction in all areas of our operation – sales, service, parts and administration – is key to our success and future growth. Complete Guest satisfaction means going out of our way so Guests can do business with us on their terms.
Commitment to each other
At DAG, we believe that exceptional Guest Experience starts internally. We are each other’s first line of customers. Managers equip their teams with the tools they need to succeed. We pitch in to help each other meet our individual and collective goals. We treat each other the same way we treat our Guests.
Commitment to our community
DAG has been part of the Toronto community since 1992. We actively support charitable initiatives in the communities we serve, including Michael Garron Hospital, The Covenant House, and Women’s College Hospital, and we encourage our colleagues to do the same.
When Guests visit our dealerships, we are inviting them into our home. That means our dealerships’ neighbours are our neighbours. This is particularly true at the Autoplex, where we share many common areas with the residents of the Baseball Place residential condominiums.
Are You the Perfect Fit?
We're looking for dynamic individuals who are bursting with energy, enthusiasm, honesty, and a strong sense of ethics. If you take pride in your work, are naturally curious about learning new things, and love making a difference, you could be the shining star we need! Our ideal team member thrives on delivering nothing less than brilliance—creating a special, memorable experience for each and every Guest.
Discover the diverse roles available at DAG by clicking the “Explore Current Job Openings” button above. Whether you aspire to be a technician, pursue a sales career, or have different aspirations, we're dedicated to ensuring your success
Why Join Us?
At DAG, we believe in more than just jobs—we believe in careers. Our forward-thinking leadership team is dedicated to helping you maximize your potential and success, both now and in the future. We offer:
Performance-Driven Culture
We celebrate achievements and foster a results-oriented work environment.
Career Growth
We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community
Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay
We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits
Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development
Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility
Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy
Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
Be a Part of the Future!
If you believe automotive retail is undergoing a transformation and want to be part of a Dealership Group that's shaping the future of the industry, we'd love to hear from you! Submit your resume below, and if there's not a specific opportunity open, send your CV to careers@dag.cars to be considered for future roles.
Here, you'll find endless opportunities for growth in an industry that's evolving every day.
Accommodations for Recruitment
The following policy has been established by the Downtown AutoGroup to govern the provision of services with Regulation 191/11, "Integrated Accessibility Standards" ("Regulation") under the Accessibility for Ontarians with Disabilities Act, 2005.
These standards are developed to break down barriers and increase accessibility for persons with disabilities in the areas of information and communications and employment.
Downtown AutoGroup is governed by this policy as well as the Accessibility Standards for Customer Service Policy and the Accessibility for Ontarians with Disabilities Act, 2005 in meeting the accessibility needs of persons with disabilities.
Commitment
Downtown AutoGroup is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (2005).
This policy will be implemented in accordance with the time frames established by the Regulation.
Accessibility Plan
Downtown AutoGroup will develop, maintain and document a multi-year Accessibility Plan outlining the company's strategy to prevent and remove barriers from its workplace and to improve opportunities for persons with disabilities.
The Accessibility Plan will be reviewed and updated at least once every five years, and will be posted on the company's website. Upon request, Downtown AutoGroup will provide a copy of the Accessibility Plan in an accessible format, within five (5) business days.
Training Employees and Volunteers
Downtown AutoGroup will ensure that training is provided on the requirements of the accessibility standards referred to in the Regulation and continue to provide training on the Human Rights Code as it pertains to persons with disabilities, to:
- all its employees and volunteers;
- all persons who participate in developing Downtown AutoGroup' policies; and,
- all other persons who provide goods, services or facilities on behalf of the company.
The training will be appropriate to the duties of the employees, volunteers and other persons.
Employees will be trained when changes are made to the accessibility policy. New employees will be trained as soon as possible.
Downtown AutoGroup will keep a record of the training it provides.
Information and Communication Standards
Feedback
Downtown AutoGroup will continue to ensure that its process for receiving and responding to feedback is accessible to persons with disabilities by providing, or arranging for the provision of, accessible formats and communications supports, upon request.
Accessible Formats and Communication Supports
Upon request, Downtown AutoGroup will provide, or will arrange for the provision of accessible formats and communication supports for persons with disabilities in a timely manner that takes into account the person's accessibility needs due to disability.
Downtown AutoGroup will consult with the person making the request in determining the suitability of an accessible format or communication support.
Downtown AutoGroup will also notify the public about the availability of accessible formats and communication supports.
Accessible Websites and Web Content
Downtown AutoGroup will ensure that our Internet websites, including web content, conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0, at Level AA except where this is impracticable.
Employment Standards
Recruitment
Downtown AutoGroup will notify its employees and the public about the availability of accommodation for applicants with disabilities in its recruitment process.
Recruitment, Assessment or Selection Process
Downtown AutoGroup will notify job applicants, when they are individually selected to participate further in an assessment or selection process that accommodations are available upon request in relation to the materials or processes to be used.
If a selected applicant requests an accommodation, Downtown AutoGroup will consult with the applicant and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.
Notice to Successful Applicants
When making offers of employment, Downtown AutoGroup will notify the successful applicant of its policies for accommodating employees with disabilities.
Informing Employees of Supports
Downtown AutoGroup will continue to inform its employees of its policies (and any updates to those policies) used to support employees with disabilities, including policies on the provision of job accommodations that take into account an employee's accessibility needs due to disability. This information will be provided to new employees as soon as practicable after commencing employment.
Accessible Formats and Communication Supports for Employees
Upon the request of an employee with a disability, Downtown AutoGroup will consult with the employee to provide, or arrange for the provision of, accessible formats and communication supports for information that is needed to perform his/her job, and information that is generally available to other employees.
In determining the suitability of an accessible format or communication support, Downtown AutoGroup will consult with the employee making the request.
Workplace Emergency Response Information
Downtown AutoGroup will provide individualized workplace emergency response information to employees who have a disability, if the disability is such that the individualized information is necessary, and if Performance Cars is aware of the need for accommodation due to the employee's disability. Downtown AutoGroup will provide this information as soon as practicable after becoming aware of the need for accommodation.
Where the employee requires assistance, Downtown AutoGroup will, with the consent of the employee, provide the workplace emergency response information to the person designated by Downtown AutoGroup to provide assistance to the employee.
Downtown AutoGroup will review the individualized workplace emergency response information when the employee moves to a different location in the organization, when the employee's overall accommodations needs or plans are reviewed.
Documented Individual Accommodation Plans
Downtown AutoGroup will maintain a written process for the development of documented individual accommodation plans for employees with disabilities.
If requested, information regarding accessible formats and communications supports provided will also be included in individual accommodation plans.
In addition, the plans will include individualized workplace emergency response information (where required), and will identify any other accommodation that is to be provided.
Return to Work Process
Downtown AutoGroup maintains a documented return to work process for its employees who have been absent from work due to a disability and who require disability-related accommodations in order to return to work.
The return to work process outlines the steps Downtown AutoGroup will take to facilitate the return to work and will include documented individual accommodation plans as part of the process.
This return to work process will not replace or override any other return to work process created by or under any other statute (ie., the Workplace Safety Insurance Act, 1997).
Performance Management, Career Development and Advancement & Redeployment
Downtown AutoGroup will take into account the accessibility needs of employees with disabilities, as well as individual accommodation plans, when conducting performance management, providing career development and advancement to employees, or when redeploying employees.
Contact Us
Downtown AutoGroup prides itself on providing a world-class experience, from our award-winning staff to our stunning showroom and facilities.
Upfront Pricing
Learn more about DAG's Upfront Pricing and how we are improving our Guests experience with a much simpler buying process.
