Downtown Auto Group (“DAG”) is committed to treating all people in a way that allows them to maintain their dignity and independence. We are dedicated to ensuring all of our customers, employees, suppliers, job applicants and guests are provided with equal opportunity to access our premises and use our services.
We will ensure that we comply with or exceed our requirements under the Accessibility for Ontarians with Disabilities Act (“AODA”) and the Integrated Accessibility Standards Regulation (“IASR”) to the AODA.
We are committed to doing business with everyone in a way that accommodates their disabilities. All information we provide can be made available in an accessible format. If you need to communicate with us or receive documents in an accessible format, we will find a way to do so at no additional cost, where it is practicable to do so.
We also welcome your feedback about our accommodation process.
If you would like to communicate with us by an alternative method that accommodates your disability, to receive documents in an accessible format, or to provide feedback about our accessibility program, please contact us at email@example.com, or call us at (416) 456-5471 ext. 1507 or ask for the legal department. You can also attend at any of our retail locations and ask any of our employees to forward your request or feedback to the legal department.
Downtown Auto Group Multi-Year Accessibility Plan & Accessibility Policies
Our Downtown Auto Group Multi-Year Accessibility Plan is available for download here. It is also available in many accessible formats. To obtain a copy of our Multi-Year Plan, our accessibility policies, or any other documents in an accessible format, please contact us at firstname.lastname@example.org, or call us at (416) 456-5471 ext. 1507 or ask for the legal department. You can also attend at any of our retail locations and ask any of our employees to forward your request to the legal department.